RPA for SMEs: Fun Facts

ERP Malaysia, RPA for SMEs: Fun Facts

SMEs can now benefit from the time and cost saving advantages of Robotic Process Automation (RPA). Keep reading to discover some fun facts about RPA that could help your business become more efficient.

  1. Did you know that with RPA, businesses can streamline their operations, automate manual processes, and create customized solutions?
  1. RPA is easy to deploy and manage, enabling businesses of all sizes to quickly reap the benefits of automation.
  1. SMEs can save up to 50% on costs associated with repetitive tasks when using RPA.
  1. Time savings are one of the most important advantages for small businesses—RPA can help reduce manual work and free up staff resources.
  1. Automation tools like RPA can help businesses to increase efficiency and improve the customer experience by providing faster response times and better accuracy.
  1. With RPA, SMEs can create a workflow that is tailored to their unique needs, enabling them to focus on higher-value tasks.
  1. RPA is an incredibly versatile tool with applications across a range of industries, from healthcare to finance and many more.
  1. With RPA, businesses can collect data faster and more accurately than ever before, helping them to make informed decisions quickly and efficiently.
  1. RPA can also help SMEs reduce errors in their process by automating tedious and repetitive tasks.
  1. RPA can be used to automate customer service processes such as answering FAQs and responding to customer inquiries in a timely manner.

Small businesses and entrepreneurs often struggle with resource constraints that can prevent them from reaching their full potential. Fortunately, new technologies such as Robotic Process Automation (RPA) have emerged to help small-to-medium size enterprises (SMEs) make the most of limited resources and save time and money.

When it comes down to it, RPA is a type of software that helps automate manual tasks. It can automate anything from data entry and document processing to customer service, all with very little human intervention. SMEs now have access to the same automation capabilities that used to be available only for large corporations – an opportunity to achieve their goals faster!

ERP Malaysia, RPA for SMEs: Fun Facts


Let’s look at some real examples of how RPA can help SMEs:

  1. Automated Supplier Data Entry into ERP:
  • Example: Small and Medium-sized Enterprises (SMEs) can leverage RPA to seamlessly integrate supplier data from various sources. For instance, RPA bots can automatically retrieve invoices and notifications from supplier emails stored in the company’s email system (e.g., Microsoft Outlook, Gmail or your existing email system). The extracted information can then be accurately input into a centralized system like an Enterprise Resource Planning (ERP) system, which may be hosted on the cloud (e.g., SMURPS, Microsoft Azure or Amazon Web Services). This streamlines the data entry process, reduces errors, and ensures real-time updates of inventory and financial data.
  • Integration: Integration with email systems, cloud-based ERP, and data storage platforms like Microsoft OneDrive or Google Drive for archiving supplier documents.
  1. Prefilling Forms for Regulatory Compliance and Tax Filing:
  • Example: SMEs often need to complete regulatory forms or tax filings accurately. RPA can automate this process by fetching data from internal systems such as the company’s financial records, which might be stored in a cloud-based accounting software like SMURPS ERP, QuickBooks Online or Xero. The RPA bots can then prefill these forms for regulatory compliance. This not only reduces errors but also ensures timely submissions.
  • Integration: Integration with accounting software e.g. SMURPS ERP, cloud-based regulatory compliance platforms, and document management systems like Google Drive for storing completed forms securely.
  1. Automated Customer Service Tasks:
  • Example: RPA can be utilized to enhance customer service by automating tasks like gathering customer feedback or responding to frequently asked questions. It can integrate with CRM systems (e.g., Salesforce) to access customer information and email systems (e.g., Microsoft Exchange) to manage customer inquiries efficiently. The RPA bots analyze customer queries, extract relevant data, and provide accurate responses faster than a human agent, improving customer satisfaction.
  • Integration: Integration with CRM systems, email platforms, and customer feedback tools for a seamless customer service experience.
  1. Automated Data Validation and Duplicate Checks:
  • Example: RPA can play a vital role in maintaining data integrity by automating data validation and duplicate checks across different systems. It can integrate with databases (e.g., MySQL or PostgreSQL), CRM systems (e.g., HubSpot), and cloud-based data quality tools to ensure data consistency and accuracy. The RPA bots can identify duplicate records or discrepancies, and if necessary, make corrections or flag issues before they disrupt business operations.

Integration: Integration with databases, CRM systems, and data quality tools to maintain data accuracy and consistency.

ERP Malaysia, RPA for SMEs: Fun Facts

Incorporating RPA with these technical integrations not only streamlines operations but also ensures that data flows seamlessly between different systems. This not only reduces operational risks but also provides SMEs with a robust and efficient technical ecosystem for managing their business processes effectively.

For SMEs looking to get the most out of their limited resources, RPA should be at the top of their list! With our product SMURPS Autonobots, SMEs can easily integrate RPA into their workflow to get the most out of automation. SMURPS Autonobots deliver time-saving and cost-saving rewards for your business today! Start reaping the benefits and you won’t be disappointed!

RPA is a revolutionary tool that has enabled businesses of all sizes to benefit from automation. From smoother workflow processes to increased customer satisfaction, the advantages of RPA are vast and varied. With SMURPS Autonobots, SMEs can take full advantage of these automation capabilities to help them achieve their goals faster. So why not give it a try? See for yourself how RPA can benefit your business today!

There’s no better time than now to start taking advantage of RPA technology. With SMURPS Autonobots, you can get up and running in no time, with no prior experience or technical expertise required! Make the most of your limited resources by leveraging the power of automation to maximize efficiency and productivity in your business.

Try SMURPS Autonobots today and see for yourself what automation can do for your SME!

Happy automating! 🙂


Need help getting started? We’d be glad to assist. Contact us at [email protected] and we’ll start you off with a free consultation.

ERP Malaysia, RPA for SMEs: Fun Facts

Learn more about how SMURPS can help you unlock the potential of IoT technology and Industry 4.0, and discover how to get the most out of your ERP system for increased productivity, cost savings, and improved customer service. Contact us today to find out more about SMURPS solutions for modern manufacturing.